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Get Set for School

Returns and Exchanges

Non-Digital Products

Get Set for School® will accept returns within three months of the customer’s order date. All returned items must be in unused, saleable condition. Each return must include:

  • A copy of the packing slip or the returns processing form, with the item(s) and quantity being returned marked
  • Reason for return (damage, wrong item, duplicate, other)
  • Your request for an account credit, refund, or exchange

If you have further questions, please contact Customer Service at 301.263.2700 or via email customerservice@hwtears.com.

Where to Ship your Return

If you are shipping items back, please ship your return order to:

Returns Processing
121 N. Shirk Rd.
New Holland, PA  17557

Refunds

You will receive a full refund for each item returned in unused, saleable condition. You should expect to receive your refund within 4 weeks of receipt of your return.


Digital Product Refunds

Handwriting Without Tears will grant refunds on digital products within the first three months of the customer's order date for products that have not been activated.  You should expect your refund within 4 weeks.