Skip to Page Content

Returns and Exchanges

Cursive HandwritingHandwriting Without Tears® will accept returns within three months of the customer’s order date. All returned items must be in unused, saleable condition. Each return must include:

  • A copy of the packing slip or the returns processing form, with the item(s) and quantity being returned marked
  • Reason for return (damage, wrong item, duplicate, other)
  • Your request for an account credit, refund, or exchange

If you have further questions, please contact Customer Service at (301) 263-2700 or via email customerservice@hwtears.com.

Where to Ship your Return

If you are shipping items back, please ship your return order to:

Returns Processing
121 N. Shirk Rd.
New Holland, PA  17557

Refunds

You will receive a full refund for each item returned in unused, saleable condition. You should expect to receive your refund within 4 weeks of receipt of your return.