We use a variety of methods to ship our orders. We consider delivery time and order weight in choosing the most efficient carrier.
You will be contacted via email by HWT Customer Service with a specific shipping charge quote for your order. Customer is responsible for customs, duties, and taxes (see details below).
Business days do not include weekends or holidays.
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
NAFTA Certificates: If you are a resident of Mexico interested in reducing import duties, contact HWT Customer Service to obtain a NAFTA certificate for HWT workbooks, teachers’ guides, and paper. E-mail firstname.lastname@example.org or call 301-263-2700.