Support Contacts

Welcome to Handwriting Without Tears® Customer Support. How can we assist you?

Handwriting Without Tears is dedicated to providing customers with the highest level of service. Our customer support pages below can help you with many of your questions.

If you have comments or suggestions on the Handwriting Without Tears program or this website, please see our general contact us page.

Can’t find the answer you need? If your question is about ordering or shipping, look for the contact information in the applicable help section below. You can reach us by phone during our standard office hours of 8:30 a.m. through 5:30 p.m. EST, M-F, or by filling out our customer support contact form.

How can we assist you?

For all product and order-related questions, please use our customer support contact form to help us address you.

Or, directly contact or call a department below with any specific questions:

Ordering

Online contact form
Phone: 301-263-2700

Shipping and Delivery

Online contact form
Phone: 301-263-2700

Returns and Exchanges

Online contact form
Phone: 301-263-2700

Payment and Pricing

Email contact: accountsreceivable@hwtears.com
Phone: 301-263-2700

International Ordering

Online contact form
Phone: 301-263-2700